Refund policy

  • If you do not wish to avail the replacement, we will issue a coupon of the same value to the customer to be availed within a specified time period mentioned on that coupon. This can be used to pay your subsequent bills on the Website. 
  • In case of prepaid-orders being cancelled/returned the amount to be refunded shall be paid through the original source. We credit the money back to the Payment Facility used to pay for the order which can take up to 10 to 15 working days to reflect in your statement. 
  • COD orders will be refunded to the account details submitted on the Website while requesting refund. 
  • In any of the above case delivery charges are non-refundable. 
  • Under no circumstances, will you be entitled to a cash refund.